Keeping CUSTOMERS FOR LIFE has never been so easy
What is cRM?
CRM is a STRATEGY
Used to learn more about prospects and customers’ needs and behaviors in order to develop stronger relationships with them.
It is a strategy that allows you to create, develop and maintain excellent relationships with clients and includes:
- Vision
- People
- Processes
- Technology
- Planning
Companies Are Changing The Way They Do Business
Today’s managers and strategists are turning to Customer Relationship Management (CRM) including different flavors like Customer Experience (CX) and Social CRM . Great companies have always been built around strong customer relationships.
About Us
We like to be the Business Partner who advisor your company to define and implement strategies to recover personal ties with clients in order to achieve higher growth and profitability.
- A Mexican Consulting Firm with 20 years experience implementing CRM solutions for Latin America
- The consultants and architects with more experience in CRM in Mexico
- Consulting business advisors, we are not developers
- How to define a CRM strategy and an implementation roadmap
- The industry process: Telco, Retail, Airlines, Pharma, Services, Loyalty
- The technology and the KPIs that drive the industries
- Will allow you to develop a better understanding of what are your CRM needs and what software should be able to deliver
- Will allow you to innovate and discover information about your company and your customers
Our Services
CRM Consulting Advisors has been helping B2C and B2B companies advance in customer acquisition, conversion, retention and get a tangible revenue increase.
CRM Implementations
Expert Services and Staff Augmentation
Strategy Services
CRM Architecture, CRM Assessment, Scoping Analysis
Operations and Support
How we do it?
We realize profitable CRM implementations, using technology strategically.
Analysis
Our consultants and architects have the industry expertise and years of experience to drive change, mitigate risk and achieve process excellence to ensure our clients’ initiatives are successful.
Planing
We develop digital transformation journey roadmaps to reduce implementation efforts to assure you achieve your business metrics and goals in short periods.
Implementation
We manage each step of the integration and adoption journey - from user training and engagement, data migration, and systems testing through to seamless go-live execution.
Want to see your Business Goals Achieved with CRM Enabled Business Process Automation?
Let our consultants examine your business processes and trigger their revamp with CRM solution.
Our Partners
